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Privacy Policy

Effective Date: January 30, 2025

SafeSwap is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in compliance with the Privacy Act 2020 of New Zealand.

 

What Information We Collect

We collect personal information to provide and improve our services, including:

  • Contact Information: Such as your name, email address, and phone number.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, and device information.
  • Flagging Submissions: Evidence and details you provide when reporting a flagged account.
  • Account Search Data: Information entered when using the Account Checker tool.

We use your personal information for the following purposes:

  • To provide and improve SafeSwap services.
  • To process and manage flagged account submissions.
  • To ensure the integrity and accuracy of the information in our database.
  • To respond to your inquiries and provide customer support.
  • To comply with legal obligations and enforce our Terms and Conditions.

We do not sell your personal information to third parties. However, we may share your information:

  • With Service Providers: To perform functions on our behalf, such as IT support or hosting services.
  • For Legal Compliance: If required by law, regulation, or legal process.
  • With Consent: When you explicitly agree to share your information for specific purposes.

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration. Measures include:

  • Encryption of sensitive data during transmission.
  • Secure storage of data using industry-standard practices.
  • Access controls to limit data access to authorized personnel only.

However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

When you flag an account, your identity remains anonymous to other users. Your submission is associated only with the details and evidence you provide, not with your personal information.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When your data is no longer needed, we securely delete or anonymize it.

Under the Privacy Act 2020, you have the following rights regarding your personal information:

  • Access: Request a copy of your personal data held by SafeSwap.
  • Correction: Request corrections to inaccurate or incomplete personal data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Objection: Object to the use of your personal data for certain purposes.

To exercise these rights, please contact us at [Insert Contact Email].

SafeSwap uses cookies and similar tracking technologies to enhance your experience on our platform. These may include:

  • Session cookies to remember your activity during a visit.
  • Analytical cookies to monitor website performance and usage trends.

You can manage cookie preferences through your browser settings.

Our website may contain links to third-party websites. SafeSwap is not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing personal information.

SafeSwap reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our platform constitutes acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

  • Email: [Insert Contact Email]
  • Phone: [Insert Contact Phone Number]

SafeSwap is committed to protecting your privacy and ensuring your personal information is handled responsibly and in compliance with New Zealand law.